We offer refund and/or exchange within the first 5 days of your order delivery, if 5 days have passed since your order delivered, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• To complete your return, we require a receipt or proof of purchase.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@copemanslp.com and send your item to: COPEMAN SPECIALITY LLP : Billing and Delivery Address : 104 ,Barcelona Industrial Estate S.P Ring Road Odhav Circle, Ahmedabad, Gujarat, 382415

Partial approval of the Refund

• 5 to 10 % amount of total refund value will be deduct, if items was purchased from the influencer link and further subject to fulfill other terms and conditions

Rejection of Refunds

• If the product is damaged in any way
• If received item not in its original condition
• If few parts missing of the items
• If you have initiated the return after 5 calendar days have passed

Once your return is received , our team of professionals will inspect it, we will send you an update on suitable contact detail of yours to notify you status of the approval or rejection of your refund.

If your refund is approved, then it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 3 days.

Late or missing refunds

• If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
• Take note, Credit card payments may take 5 to 10 business days for a refund to show up on your credit card statement.
• If you have done all of this and you still have not received your refund yet, please contact us at our email at sales@copemanslp.com or call: +9108980160160

Shipping

• Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If anything is unclear or you have more questions feel free to contact our customer support team.